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SUBMIT A SUPPORT TICKET
Email us at support@hannasd.orgPlease include the following information:
- Parent Name
- Student Name
- Phone number where you can be reached
- Are you using a STSD device or personal device?
- Type of device - iPad or laptop
- Detailed description of your problem
- Parent Name
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REMOTE SESSION WITH SUPPORT
(only if directed by IT)
- Click here to download TeamViewer
- When prompted, run the TeamViewerQS.exe file
- The following screen will be displayed. Provide the Your ID number to your support technician.
- Click here to download TeamViewer