• SUBMIT A SUPPORT TICKET


    Email us at support@hannasd.org

    Please include the following information:

    • Parent Name

    • Student Name

    • Phone number where you can be reached

    • Are you using a STSD device or personal device?

    • Type of device - iPad or laptop

    • Detailed description of your problem
  • REMOTE SESSION WITH SUPPORT
    (only if directed by IT)
     

    1. Click here to download TeamViewer 

    2. When prompted, run the TeamViewerQS.exe file

    3. The following screen will be displayed.  Provide the Your ID number to your support technician. 

              Team Viewer Pop Up